• Campground: Friday, July 18 @ 10:00 – Monday, July 21 @ 16:00
• Peninsula (Stages): Friday, July 18 @ 14:00 – Monday, July 21 @ 07:00
Important: The campground will not open before 10:00 on Friday, July 18. Arriving early is not possible as the site is an active construction zone before then.
We will once again offer a free shuttle service between the stage and camping areas, with a second stop closer to the DOMO + Utopia camps.
Returning for 2025: WHOLE Festival is Cashless!
Last year, we introduced a fully cashless system, which worked out nicely. It made transactions faster, reduced wait times, and gave everyone more time to enjoy the festival. We’re excited to bring it back for 2025!
Payments will be made via your festival wristband with an RFID chip. You can pre-load your balance online or top up on-site with cash if needed. Starting mid-May, we will post the link to Weezevent, our cashless provider, for setting this up.
How It Works:
1) Pre-load online before arrival to avoid queues.
2) Use your wristband for all purchases.
3) Track your spending in real-time via your account.
4) Get a refund for any unused balance after the festival.
Exceptions:
• The Trash Deposit (€10) must be paid in cash at entry.
• The Design Market and Wholistic Massage are not part of the cashless system and accept cash or PayPal.
Refunds:
• Available from July 22, 2025.
• Request your refund via your cashless account.
• Deadline: August 22, 2025.
• Refunds take approx. 2 weeks and include a small transaction fee.
If you have a disability card and have purchased a ticket, you can request a free companion ticket by emailing us: access@wholefestival.com (preferably by June 26). Please be sure to include the ticket number of your purchased ticket in the original email.
Accessible camping is located at the main camping area (not the stage area / peninsula) with barrier-free toilets and barrier-free showers.
• Some beaches and sandy areas are not 100% wheelchair accessible.
• Ferropolis does not allow assistance dogs due to high music levels.
• The Bassliner buses from Berlin are not wheelchair accessible, but accessible shuttle buses from Dessau or Gräfenhainichen are available.
• The on-site festival shuttle is wheelchair accessible and now includes a second stop at “Fußgängerbrücke” (Footbridge), near the accessible camping zone.
Upon entry, you must pay a €10 CASH deposit in exchange for a rubbish bag and deposit chip. When leaving, return the bag (at least half full) along with the chip to get your deposit back.
The return will be located next to the main entrance on the camp ground (the tent where your ticket was scanned and bag was checked).
There will be no ATM on-site, so bring cash for the deposit!
TICKETING ISSUES
For ticket-related questions, please reach out directly to our ticketing provider Weeztix (formerly Eventix): tickets@weeztix.com.
SEALED TICKETS
Why haven’t I received my ticket yet?
No worries—your tickets will be available for download shortly before the festival on July 17th, 9am. We work with our provider, Weeztix, to ensure a secure process and prevent fraud or unfair resales.
REFUNDS
We do not offer ticket refunds, as all sales are final—like most festivals, this policy is essential to ensure the event’s financial stability, covering production costs and artist commitments regardless of individual attendance.
TICKET RESALE
For ticket resales, we strongly recommend using our trusted partner, TicketSwap. TicketSwap ensures a safe and fair exchange process for both buyers and sellers. Their platform will open closer to the festival—exact dates are still being confirmed, but based on last year, it was approximately 3-4 weeks before the festival. We are currently in discussions with TicketSwap to finalize the timeline, so please check back for updates.
The only other resale method we advise is selling directly to someone you personally know and trust. As WHOLE has grown over the past seven years, we have unfortunately become a target for online scammers. Fraudulent ticket sales through social media or unverified third-party platforms are on the rise, and we strongly urge our community to avoid engaging in transactions outside of these recommended options.
By following these guidelines, you can help ensure a secure and hassle-free experience for everyone attending the festival. Stay tuned for further updates!
We will share exact coordinates soon.
Peninsula Info Point:
• Directly after the entrance, next to the locker tents.
Camp Ground Info Point:
• Directly at the main entrance.
Services:
• Lost & Found drop-off
• Refrigeration for necessary medications
• 18+ event. Valid ID required (student cards not accepted).
• No children.
• No pets. Animals are not allowed on-site.
• No confetti or glitter (unless biodegradable/plant-based).
• No glass, weapons, drugs, generators, large gas containers, or PA systems.
• No national flags or symbols. We aim for an inclusive, community-focused space.
• Be prepared for hot sun, cool nights, and potential rain. Pack layers!
• The festival happens rain or shine, and the rain gawds always give us a wet kiss. Be prepared!
• No ticket refunds. Please refer to TICKETING section above for more info.
During the Festival
Lost something? Bring found items to the Info Points (Peninsula & Camping). If you’ve lost something, check with the Info Points first!
After the Festival
By law, we must bring all personal items of value to the local lost and found office in Gräfenhainichen. This includes:
• Phones
• ID Cards
• Credit Cards
• High-value jewelry or glasses
• Other clearly identified items
Everything else will be stored at the lost and found office in Ferropolis (e.g., caps, costume jewelry, sunglasses, etc.).
Lost and Found – Ferropolis Visitor Service
Note: We cannot bring any lost items to our office in Berlin.
Our volunteer program is closed for this year. Thanks to everyone who applied.
Both programs are now closed for 2025. A huge thank you to everyone who applied and to those who donated—your support helps us create accessible ways for more people to experience the festival.
We appreciate your interest in WHOLE! Our bookings are currently closed. If you’d like to be considered for future events, please share your information via this form. Due to the high volume of submissions, we may not be able to respond to all inquiries. Thank you for wanting to share your talent with us and taking the time to write!
https://forms.gle/3ojBi4tjVy65c1uN6
💧 Stay Hydrated & Nourished – It’s a marathon, not a sprint! Bring a refillable (non-glass) water bottle and keep some snacks handy. Your body will thank you.
💆♂️ Take Breaks & Recharge – Prioritize rest! Whether it’s a nap, a quiet moment by the lake, or an early night, your body and mind will thank you. Don’t act brand new—trying to do the entire festival on no sleep is how folks end up in the awareness tent or feeling sick & crunchy post-festival.
🌀 Know Your Limits – Pace yourself and stay in tune with your body and mind. Even in moments of indulgence and celebration, respect for fellow partygoers and staff is essential. Take responsibility for yourself, be mindful of those around you, and contribute to a space where everyone can feel safe and free.
⚖️ Consume Mindfully – WHOLE does not have an open consumption policy. If you choose to partake, please exercise caution and discretion, just as you would in any club setting. Take care of yourself and those around you—harm reduction and personal responsibility are essential.
🎒 Pack Smart – Weather can be unpredictable, so bring layers and comfy dancing shoes. The pros pack for rain and also bring a small day bag for the peninsula—pack it with a non-glass water bottle, snacks, earplugs, sunscreen, a portable charger, a beach blanket, and anything else you might need while away from your tent. Please see the GUIDE section of our website for more on this topic.
💜 Respect the Space & Each Other – WHOLE is about community, connection, and care. Look out for one another and respect the land we gather on.
✨ Be Open to Magic – We leave the perks of our routine in order to explore new music, meet new friends, and embrace the unexpected. It’s an on-site festival…roll with it!
👐 Consent is Key – Always ask before engaging physically with someone. We’re here to create a safe and joyful space for all.
🌱 Leave No Trace – Keep the festival clean! Use bins, pack out what you bring in, and be mindful of waste.
